Our Commitment to You

Spark Mushroom Coffee (“Spark,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. We collect, use, and safeguard your data responsibly and only for purposes that support your relationship with us such as processing orders, improving your experience, and keeping you informed about new products or offers.

This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or interact with us.

Collecting Your Information

We collect information about you in a few different ways:

Information You Provide
When you make a purchase, create an account, or contact us, we may collect:

Name, email address, phone number, and billing/shipping address
Payment information (processed securely through trusted payment partners)
Order details and purchase history
Feedback, survey responses, or messages you send us

Information Automatically Collected
When you visit our website, our servers automatically collect:

IP address, browser type, and device information
Pages viewed, time spent, and referring URLs
General location (city or region) based on IP address

This helps us understand how visitors use our site and improve the experience.

Using Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your purchases or inquiries
Send updates, offers, or promotions (only if you’ve opted in)
Improve our website, services, and customer experience
Prevent fraud and enhance security
Comply with applicable legal obligations

Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties who help us operate our business, including:

Payment processors and shipping providers
Marketing and advertising partners (for targeted promotions)
Data analytics and website hosting providers
Legal or regulatory authorities, if required by law

These third parties are only authorized to use your information for the specific services they provide to Spark Mushroom Coffee.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content or advertisements.

You can choose to disable cookies in your browser settings, but some parts of the website may not function properly if you do.

Security of Your Information

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. While no online system is completely secure, we strive to keep your data safe using encryption, access controls, and secure servers.

If you create an account, please keep your password confidential and do not share it with others.

Children’s Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of any linked sites before sharing personal information with them.

Retention Period

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including meeting legal, accounting, or reporting requirements.

Your Privacy Choices

Depending on your location, you may have the right to:

Request access to your personal data
Ask us to correct or delete your information
Opt out of marketing emails or targeted ads

To make such a request, please contact us using the details below. We will respond as soon as reasonably possible.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website means you accept those updates.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

• +1 346 421 2200
• support@sparkmushroomcoffee.com
• 5900 Balcones Drive, Suite 100, Austin, TX 78731